Your Role

The Placement Quality Specialist plays an integral role in strengthening quality efforts, customer success, and product performance by serving as a critical feedback link between field results and internal operations. Through expert technical support, practical guidance, and proactive service throughout the placement and early grow-out period, with a primary focus on the first six weeks of production, this role helps ensure we understand how Hybrid’s products perform in real customer environments. Supporting both external independent producers and internal farms and hatcheries, the Placement Quality Specialist applies deep knowledge of bird development, product performance, customer production systems, data analysis, and cost considerations to identify trends, resolve challenges, and improve flock outcomes. By capturing field observations, customer feedback, performance data, and early indicators of product success or concern, this role helps bring valuable insight back to internal teams so we can assess our own processes, strengthen quality practices, and continuously improve the final results delivered to customers. Success in this role requires strong critical thinking, effective problem solving, clear communication, and the ability to translate technical insight into practical, value-added recommendations for customers and internal stakeholders.

Responsibilities

• Attend assigned placements to observe flock performance at placement, mitigate any issues and document and provide feedback to internal stakeholders on quality metrics

• Regularly visit and work with internal operational teams in breeders, hatchery and transport to understand our SOP’s and the link to product quality and performance in the field

• Travel between customers and internal operations accounts for 80-90% of time

• Collaborate with the Field Performance Specialist to investigate root causes of issues identified later in flock life.

• Provide the commercial team with proactive recommendations for monitoring and flock follow-up after five weeks of age.

• Document and share critical summaries and action items for all visits using CRM and related internal systems.

• Collaborate with internal colleagues by using field insights to support ongoing improvements in product quality, internal operations, and customer outcomes.

• Build strong customer and grower relationships through regular farm visits, responsive follow-up, and solutions-focused support.

• Identify challenges and opportunities based on product performance during the first five weeks for both growers and internal teams supplying the birds.

• Provide clear feedback to internal operations on bird quality, field observations, customer experience, and placement outcomes.

• Support additional hands-on projects, field activities, and cross-functional initiatives as required. Provide high-level, expert technical service to assigned customers to optimize product performance and support continuous improvement

• Post secondary education in Agriculture, Agribusiness or a related field of study
• 5 years of practical experience working with turkeys or within the poultry industry
• Animal production experience and/or technical services (commercial or turkey breeding operational experience)
• Customer focused (internally and externally)
• High level of computer skills, including Microsoft Office
• Superior interpersonal and communication skills
• Ability to analyze data
• Problem solving and critical thinking skills
• Excellence organizational skills
• Valid passport with the ability to travel

About Us

Hendrix Genetics is a multi-species animal breeding, genetics and technology company that is passionate about animal breeding and our customers. We have breeding programs in laying hens, turkeys, traditional poultry, swine, salmon, shrimp and trout. 

We are a customer focused business that believes in adding value in every interaction. We look for innovative, sustainable solutions, together with the entire animal protein value chain. At the start of the chain, we have an influence on the outcome. For us, better breeding today, means a brighter life tomorrow. As a Hendrix Genetics employee, you will join us on mission to feed the world.

Your values are ideas and beliefs that shape you and guide your choices in life. A company can also have its own set of values, called company values. Hendrix Genetics’ company values are there to help you feel empowered in your role and give you a sense of connection to our place in the world. We strive for excellence, ensure everyone wins and go the extra mile every day.

We believe that diverse teams brings a wealth of perspectives, ideas and experiences to the table. Diversity at our company means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person’s talents and strengths.

What We Can Offer You

Our people are of utmost importance to us. You will work in an environment based on respect, trust and recognition. You will have the opportunity to shape your own career by working locally or internationally with colleagues from around the globe. We believe in your personal development and provide on the job training, continuing education, industry programs and challenging work. We also offer competitive compensation and benefit packages with regular reviews of total compensation.

We also ensure that all employees have the opportunity to contribute to a sustainable future. Hendrix Genetics has recognized for a long time that there is far more than just efficiency to consider in producing food. What we do today has an impact on the future. Not just our own future, but that of generations to come.

Apply Today

If you are interested in taking on a new challenge and joining our organization, submit your CV directly to this page. We look forward to exploring this opportunity with you!